Terms & Conditions

Effective Date: May 24, 2026

Version: 2.0

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Summary for Parents and Users

Active Minds is an interactive, AI-powered educational platform designed primarily for children ages 5 to 10, used under parental oversight. These Terms of Use (the “Agreement”) set out the rights and responsibilities of all users, including account creation, acceptable use, privacy and data protection, intellectual property, payment and subscription terms, parental controls, and dispute resolution. We aim to provide a safe, educational, and fun environment while complying with COPPA, GDPR, KVKK, APPI, PDPA, PIPA, and other applicable laws. Parents are encouraged to read this Agreement carefully before allowing their children to use the Service.

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1. Acceptance of the Agreement

By accessing or using the Active Minds website (https://activeminds.ai), our mobile applications (including Hoppy Math), or any related services (collectively, the “Service”), you (the “User”) agree to be bound by this Agreement and our Privacy Policy. If you do not agree with these terms, you must not use the Service.

For users under the applicable age of digital consent (13 in the United States; 16 in the European Union unless a lower age is set by national law, not below 13; 18 in Türkiye for guardian-consent practice), a parent or legal guardian must read, accept, and act on behalf of the child.

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2. Eligibility and Account Creation

2.1 Eligibility

  • The Service is intended for children aged 5 to 10, used under parental supervision and account ownership.
  • Users under the age of 13 must have verifiable parental consent to access the Service.
  • The Service is not intended for use by adults independently of a child account.

2.2 Account Registration

  • Accounts must be created using accurate, current, and complete information.
  • Accounts may be created using an email address and password, or via Apple Sign-In or Google Sign-In.
  • The account owner must be a parent or legal guardian.
  • Parents and guardians are responsible for safeguarding account credentials and for all activity that occurs under the account.

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3. Parental Consent, Parental Gate, and Parental Responsibility

3.1 Parental Consent

For users under the applicable age threshold, verifiable parental consent is required before any personal data is collected. By creating an account for a child, the parent or legal guardian acknowledges this Agreement and the Privacy Policy and consents to the processing of the child’s data as described.

3.2 Parental Gate

The Service includes an in-app parental gate that must be cleared before any of the following actions can occur:

  • Initiating a subscription purchase or in-app purchase.
  • Opening any external web link (for example, to our support page or to a partner site).
  • Accessing any commerce-related screen.

The parental gate presents a challenge a young child is not expected to solve (such as a small calculation). The parental gate cannot be disabled by the child and cannot be bypassed by the child. This is in addition to the platform-level parental controls offered by Apple App Store (Family Sharing, Ask to Buy, Screen Time) and Google Play (Family Library, parental approval), which we recommend parents enable.

3.3 Parental Responsibility

Parents and guardians are responsible for:

  • Monitoring their child’s use of the Service.
  • Ensuring the child uses the Service in a safe environment with adequate space for motion-based gameplay.
  • Configuring device-level parental controls (Apple Screen Time / Google Family Link).
  • Contacting us with any questions or concerns about the child’s experience or data.

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4. Privacy and Data Protection

Our collection, use, and protection of personal data are governed by our Privacy Policy, which is incorporated into this Agreement by reference. Key points:

  • We collect only what is necessary to deliver the Service.
  • We do not show advertising to children and do not sell or share children’s personal data for marketing.
  • The camera is used solely for on-device motion tracking through our proprietary AuraVision engine. The camera feed never leaves the device.
  • Parents may exercise their rights (access, correction, deletion, withdrawal of consent) by writing to privacy@activeminds.ai.

For full details, please review the Privacy Policy at: https://www.activeminds.ai/privacy-policy

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5. Acceptable Use and User Conduct

5.1 Acceptable Use

  • Use the Service solely for its intended educational purposes.
  • Use the Service in a safe physical environment appropriate for motion-based play.
  • Do not use the Service for any unlawful, harmful, or unauthorized activity.

5.2 Prohibited Conduct

The following are strictly prohibited:

  • Unauthorized access, data scraping, or any attempt to disrupt the integrity, security, or performance of the Service.
  • Uploading, sharing, or distributing content that is illegal, offensive, harmful, or harmful to minors.
  • Reverse engineering, decompiling, or attempting to extract the source code of the Service except where permitted by applicable law.
  • Circumventing the parental gate or any access control.
  • Cheating, exploiting bugs, or interfering with the gameplay experience of other users.
  • Harassment, impersonation, or abusive behavior in any interactive or community feature.

5.3 Community Guidelines

Where the Service provides comments, leaderboards, or any user-visible content, parents must ensure that contributions adhere to standards of respectful and constructive interaction. We reserve the right to remove any user-generated content that violates these standards without prior notice.

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6. User-Generated Content

  • Ownership: Users retain ownership of any content they create through the Service.
  • License: By posting or sharing content within the Service, you grant Active Minds a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute that content for the purpose of operating, providing, and improving the Service.
  • Content Standards: Submitted content must not be harmful, offensive, or illegal. Active Minds reserves the right to remove any user-generated content that violates these standards.

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7. Intellectual Property Rights

  • All intellectual property rights, including copyrights, trademarks, the AuraVision motion-tracking engine, game characters (including the Hoppy mascot), educational content, software, and visual design, are owned by Active Minds (Trueyogi Wellness Teknoloji Ticaret A.Ş.) or its licensors.
  • Users are granted a limited, personal, non-transferable, non-commercial license to use the Service for personal use only.
  • Users are prohibited from copying, modifying, distributing, reverse-engineering, sublicensing, or commercially exploiting any part of the Service without our prior written consent.

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8. Payment, Subscription, and Billing Terms

8.1 Subscription Overview

The Service is available in a free (demo) mode and through paid auto-renewable subscriptions that unlock the full content library.

Subscription titles, length, and pricing (auto-renewable):

Subscription

Length

Description

Hoppy Math Premium — 6 Months

6 months

Full access to all mini-games, all difficulty levels, parent dashboard, and learning progress reports.

Hoppy Math Premium — Yearly

12 months

Full access to all mini-games, all difficulty levels, parent dashboard, and learning progress reports. Best value.

Current prices are displayed in the in-app purchase sheet in your local currency before you confirm the purchase. Prices may vary by region and may be updated from time to time. Any price change applies to renewals only and will be communicated at least 30 days in advance.

8.2 Auto-Renewal Terms (Apple App Store)

  • Payment is charged to your Apple ID account upon confirmation of purchase.
  • The subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period.
  • The account is charged for renewal within 24 hours prior to the end of the current period, at the price of the selected subscription.
  • Subscriptions may be managed and auto-renewal may be turned off by going to your Apple ID Account Settings after purchase: Settings → [your name] → Subscriptions (or Settings → iTunes & App Store → Apple ID → Subscriptions).
  • No cancellation of the current subscription is allowed during the active subscription period; cancellation prevents renewal at the end of the period.

8.3 Auto-Renewal Terms (Google Play, where available)

  • Payment is charged to your Google Play account upon confirmation of purchase.
  • The subscription automatically renews unless auto-renewal is turned off through the Google Play account at least 24 hours before the end of the current period.
  • Subscriptions may be managed and cancelled at any time through your Google Play account.

8.4 Web Subscriptions (Stripe, Iyzico — where applicable)

  • For subscriptions purchased directly through our website, the same auto-renewal logic applies and payment is processed by the relevant provider (Stripe or Iyzico).
  • You may cancel a web subscription by contacting hello@activeminds.ai or through the account portal.

8.5 Free Trial (if offered)

  • Where a free trial is offered, it converts automatically to a paid subscription at the end of the trial unless cancelled before the trial ends.
  • The trial is available only once per user account.

8.6 Refunds

  • App Store and Google Play purchases are governed by the refund policies of Apple and Google respectively. To request a refund for an App Store purchase, please use https://reportaproblem.apple.com. For Google Play, please use Google Play support.
  • For users in the European Union and Türkiye, statutory consumer rights apply, including the right of withdrawal for digital services where applicable. Note that, for digital content delivered immediately, the right of withdrawal may not apply once the service has been actively used during the withdrawal period.
  • For web subscriptions, refund eligibility is reviewed in line with applicable consumer protection laws.

8.7 Links to Privacy Policy and Terms of Use

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9. Apple-Specific Terms

For users who access the Service through the Apple App Store:

  • This Agreement is concluded between you and Active Minds, not with Apple. Apple is not responsible for the Service or its content.
  • Use of the Service must comply with the Apple Standard End User License Agreement (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
  • In the event of any conflict between this Agreement and the Apple Standard EULA regarding mandatory App Store terms, the Apple Standard EULA prevails on those points.
  • Apple and its subsidiaries are third-party beneficiaries of this Agreement and may enforce it against you.

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10. Termination and Suspension

  • We may suspend or terminate any account at our reasonable discretion, including for violations of this Agreement, misuse of the Service, or conduct that is harmful to other users.
  • Upon termination, access to the Service is revoked and account data may be deleted in line with our data retention practices, subject to legal retention requirements.
  • Parents may delete their account at any time by contacting privacy@activeminds.ai.

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11. Disclaimers, Limitation of Liability, and Indemnification

11.1 Disclaimers

  • The Service is provided on an “as is” and “as available” basis without warranties of any kind, express or implied, to the maximum extent permitted by law.
  • We do not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components.
  • The educational content is not a substitute for formal schooling; parental supervision is recommended.
  • Nothing in this section limits any warranty or right that cannot be excluded under applicable consumer protection law.

11.2 Limitation of Liability

  • To the maximum extent permitted by law, Active Minds shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of data, loss of profits, or interruption of service.
  • Our aggregate liability for any claim arising from or related to this Agreement shall not exceed the greater of (a) the amount paid by the user for the Service in the twelve months preceding the claim, or (b) the equivalent of one hundred (100) US Dollars.
  • Nothing in this section limits liability that cannot be excluded under applicable law, including liability for gross negligence, willful misconduct, or death or personal injury caused by negligence.

11.3 Indemnification

You agree to indemnify, defend, and hold harmless Active Minds, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service in violation of this Agreement or applicable law.

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12. Safety and Physical Use

The Service includes motion-based gameplay that requires physical movement (jumping, reaching, gesturing). Parents and guardians are responsible for ensuring:

  • The play area is clear of furniture, sharp objects, breakables, and tripping hazards.
  • The play area has adequate lighting and floor traction.
  • The child wears appropriate clothing and footwear (or plays barefoot on a safe surface).
  • The child takes regular breaks.
  • Children with any medical condition that could be affected by physical activity should consult a physician before use.

Active Minds is not responsible for injuries arising from physical use in an unsafe environment or contrary to these safety guidelines.

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13. Dispute Resolution and Governing Law

13.1 Informal Resolution

Before initiating any formal dispute, the parties agree to attempt to resolve the matter informally by contacting hello@activeminds.ai. We aim to respond within 15 business days.

13.2 Governing Law

This Agreement is governed by and construed in accordance with the laws of the Republic of Türkiye, excluding its conflict-of-laws rules.

Where mandatory consumer protection law of the user’s country of residence grants the user stronger rights, those rights are not affected by this clause.

13.3 Venue

Any dispute that cannot be resolved informally shall be brought before the competent courts and enforcement offices of Ankara, Türkiye (Ankara Mahkemeleri ve İcra Müdürlükleri), without prejudice to the user’s right to bring proceedings in the courts of the user’s country of residence where required by applicable consumer law.

13.4 Apple-Specific Note

For users in the United States who access the Service through the Apple App Store, the Apple Standard EULA additionally applies and its dispute resolution provisions may apply to disputes related to the App Store distribution itself.

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14. Modifications to the Agreement

  • We may modify or update this Agreement at any time. Material changes will be notified through the Service or by email at least 30 days before they take effect (where feasible and required).
  • Continued use of the Service after the effective date of a change constitutes acceptance of the modified Agreement.
  • If you do not accept a change, you may terminate your account and request deletion of your data before the change takes effect.

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15. Miscellaneous

  • Entire Agreement: This Agreement, together with the Privacy Policy and any supplemental terms presented in the Service, constitutes the entire agreement between you and Active Minds.
  • Severability: If any provision is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.
  • No Waiver: Failure to enforce any right is not a waiver of that right.
  • Assignment: You may not assign this Agreement. We may assign this Agreement in connection with a corporate transaction.
  • Language: The English version of this Agreement is the controlling version. Translations are provided for convenience.

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16. Contact Information

For questions, concerns, or requests regarding this Agreement:

  Trueyogi Wellness Teknoloji Ticaret Anonim Şirketi

  Mustafa Kemal Mahallesi, Dumlupınar Bulvarı No:280G/1260

  METU Technopolis, Çankaya

  Ankara, TÜRKİYE

By accessing or using the Active Minds Service, you acknowledge that you have read, understood, and agree to be bound by this Agreement, including all terms related to privacy, acceptable use, intellectual property, payments, parental controls, and dispute resolution. If you do not agree with any part of this Agreement, please do not use the Service.